Telehealth - North Florida/South Georgia Veterans Health System
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North Florida/South Georgia Veterans Health System

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 Physician Using Telehealth Equipment

About Telehealth

We use communication and information technologies to provide excellence in health care delivery to the nation’s Veterans. The term “Telehealth” means using modern technology to provide clinical care and patient education when the patient and provider are in separate locations.

In the North Florida/South Georgia Veterans Health System (NF/SGVHS), these technologies are used to improve Veterans’ access to specialty care and services in VA clinics that are located closest to their homes. For example, a psychiatrist in the St. Augustine Community Based Outpatient Clinic (CBOC) can provide psychiatric care to Veterans in all CBOCs in the NF/SGVHS.

Clinical Video Telehealth

Clinical Video Telehealth

Home Telehealth

Home Telehealth

 Frequently Asked Questions

What is telemedicine/telehealth?

In the past, Telemedicine has been defined as the practice of medicine over a distance using information and communication technologies. The terms “Telehealth” and “e-health” appeared later. These terms were added to include allied health, distance education, and Internet use. Telehealth is the use of technology to provide and support health care when the patient and provider are in different locations. This technology can also be used to “connect” patients with other patients over a distance.

What are the benefits of telemedicine/telehealth?

There are two major general benefits of telemedicine/telehealth. It allows patients to have improved access to specialists. It is also more convenient for the patient.

Other benefits are:

  • Patients are more apt to follow their care plan
  • Providers work closely with each other (continuity of care)
  • Patients don’t have to travel as far for care
  • Clinicians can provide care right from their location
  • Clinicians learn more about specialties by being directly involved in the care process

Contact Info


  • North Florida/South Georgia Veterans Health System

Contact Number(s)

  • 352-548-6000 Ext. 103343

Hours of Operation

  • Mon-Fri 8:00am-4:30pm