Returning Service Members - North Florida/South Georgia Veterans Health System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

North Florida/South Georgia Veterans Health System

Veterans Crisis Line Badge
My HealtheVet badge
EBenefits Badge

Returning Service Members

When you're in, you're in. Quality VA healthcare when you need it. 

Welcome Home!

You served our nation honorably and we are truly grateful for your service. You are eligible to receive many VA benefits, including quality health care. Dedicated VA employees are ready to serve you and make sure you have the smoothest transition possible. The Returning Combat Veterans Transition Team WELCOMES YOU HOME and is here to help you navigate through the VA!

When You're In, You're In

Most Veterans, including National Guard and Reservists, who served in a theater of combat operations after November 11, 1998, are eligible to receive cost-free VA health care for combat-related conditions and enhanced enrollment priority for 5 years after separation from active duty. When you enroll, you can start receiving your health care at the VA right away, or not - the choice is yours!

Applying for enrollment is as easy as completing VA Form 10-10EZ, Application for Health Benefits.

For more information contact 352-376-1611, x. 105510, or one of the facility "Points of Contact" for additional formation and assistance. 

Primary Care
TBI and Spinal Cord Injury
Substance Abuse Counseling

Dental Care
Mental Health
Vision Care

Women's Health
Physical Therapy
Pain Management


Returning Combat Veterans Transition Team 

David Gray, RN, BSN
J. David Gray
Service Chief, Transition Care Mgt.
352-376-1611 x. 105510

Julie Rattley
Julie Rattley
Case Manager (Gainesville)
352-376-1611 x. 104190

Paul Crouch, LCSW
Paul E. Crouch
Case Manager (Gainesville)
352-376-1611 x. 104589

Jason Williams
Jason Williams
Case Manager (Lake City)
 386-755-3016 x. 392519

 Gloria Artley, BSN
Case Manager (Jacksonville)
904-470-6900 x. 501322

Natonia S. Davis, LCSW, MBA, CAP
Social Work Case Manager (Jacksonville)

Donald A. Quash
Army Wounded Warrior Advocate (GV)
352-548-6000, Ext. 104588

S. Clay Perdue
Transition Patient Advocate (GV)
352-376-1611, Ext. 104797





Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


J. David Gray. MSN
Service Chief, Transition Care Management
352-376-1611 Ext. 105510

Paul E. Crouch
Case Manager
352-376-1611 Ext. 104589

Julie Rattley
Case Manager
352-376-1611 Ext. 104190

Jason Williams
Case Manager
Lake City
386-755-3016 Ext. 392519

Gloria Artley
Case Manager
904-470-6900 Ext. 1322