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North Florida/South Georgia Veterans Health System

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Appointments

Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.

Online

VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

 

We are working hard to be sure that veterans get appointments promptly and are seen without delay. You can help by:

  • being on time for appointments;
  • calling us if you have to cancel or will be late for an appointment;
  • coming early if you need to have blood tests, X-rays, EKGs, or other tests done before you see the doctor;
  • bringing in test results, especially if you had the tests done someplace else - your doctor will want to see the actual X-ray, MRI, or CAT scan films.

Verify and/or Cancel Your Appointment

To verify or cancel an existing appointment, please call the clinic where your appointment is scheduled (list of contact numbers below ).

Changing Your Appointment

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Please call the clinic where your appointment is scheduled (list of contact numbers below ).


Who to Call

To make, change, or cancel an appointment, call the listed phone number provided below during regular business hours. If you are calling after hours or on weekends, please call our Telephone Triage number at 877-741-3400. 

 

Appointment Contact Information

Location of Appointment

Contact Information

Gainesville VA Medical Center

800-324-8387, Press 2
or
352-376-1611, Press 2

Lake City VA Medical Center

800-308-8387, ext. 2465
or
386-755-3016, ext. 2465

Compensation and Pension

866-749-8387
or
352-338-4900, ext. 1200

Jacksonville (main OPC/N. Jefferson St.)

877-870-5048
or
904-475-5800

Jacksonville SouthPoint

904-470-6900

Jacksonville Substance Abuse Treatment Team

904-739-2242
or
877-810-8387

Jacksonville University Blvd. (Memorial Health Plaza)

904-732-6300 

Lecanto

352-746-8000

Marianna

850-718-5620

Ocala

352-369-3320

Ocala West (Specialty)

352-861-3940

Optometry Clinic (Gainesville/SW 64th St.)

352-271-5967
or
800-324-8387, ext. 4908

Pain Clinic

800-324-8387, ext. 7090
or
352-376-1611, ext. 7090

Palatka

386-329-8800

Perry

850-223-8387

Primary Care Dermatology (Gainesville/SW 64th St.)

352-337-4900
or
800-324-8387, ext. 6770

St. Augustine

866-401-8387
or
904-829-0814

St. Marys

912-510-3420

Tallahassee

800-541-8387
or
850-878-0191

Tallahassee Annex

850-521-5700

The Villages

877-649-0024
or
352-674-5000

Valdosta

877-303-8387
or
229-293-0132

Waycross

912-279-4400

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.

Contact

Gainesville VA Medical Center
800-324-8387 Ext. Press 2

Lake City VA Medical Center
800-308-8387 Ext. 2465

Telephone Triage
After Hours and Weekends
877-741-3400