Volunteer or Donate - North Florida/South Georgia Veterans Health System
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North Florida/South Georgia Veterans Health System

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Volunteer or Donate

The North Florida/South Georgia Veterans Health System depends on the goodwill of our benefactors and volunteers who wish to give something back to America's heroes.

Voluntary Service has temporarily suspended the processing of Volunteers due to current COVID 19 restrictions.

Please view the resources available on this website. For additional information, email VHANFLVAVSStaff@va.gov. We’d be happy to assist you regarding future volunteer opportunities.

To our current Volunteers: We miss you and will keep you informed on when we will resume volunteering.  We look forward to having you back as soon as possible!



Volunteers provide many important functions throughout our health care system and help make our patients' stay more enjoyable. Volunteers can perform a number of services, and a volunteer's talents are closely matched with one of our many assignments.

To volunteer, please call or visit the Voluntary Service Office at either of our medical centers:

Malcom Randall (Gainesville) VA Medical Center

Voluntary Service Office (Basement Level, E-Wing)
1601 SW Archer Road, Gainesville, Florida 32608
Toll Free: 800-324-8387, ext. 106068
Local: 352-548-6068

Lake City VA Medical Center

Voluntary Service Office (First Floor, Near Auditorium)
619 S. Marion Avenue, Lake City, Florida 32025
Toll Free: 800-308-8387, ext. 392135
Local: 386-754-6355

Volunteer processing instructions: 

If you are interested in becoming a volunteer, please open and review the Volunteer Orientation.  

Once you have completed these steps, print your application, Volunteer Employee Health Form, VA Privacy Training, and completed orientation quiz.  Ensure all documents are signed and then call your Voluntary Service Office to schedule an interview, TB test and background check.  Once a date and time has been scheduled, bring 2 forms of identification with you.

If you are interested in volunteering at one of our off-site clinics take your completed paperwork directly to that facility to be processed or contact the facility.

Dress for the appointment is business casual.  Out of respect for our Veterans and their families, we ask that you do not wear shorts, tank tops, gym clothes, or midriff-baring tops. Please maintain a professional appearance as this is a place of employment.


Monetary donations are used for the comfort and welfare of our Veteran patients, include:

  • refreshment supplies
  • recreational activities
  • needy Veterans (and families)
  • Fisher House

Non-monetary contributions are used to make our patients' stay more enjoyable and support various program needs.  Items which are accepted include:

  • magazines less than 4 months old
  • puzzle books (word search, crossword)
  • Canteen books
  • various gift cards for local businesses (Walmart, movies, zoo and gas)
  • new clothing only
  • laundered and smoke free lap robes 36 x 48
We do not accept medical equipment such as wheelchairs, walkers and crutches.  You may inquire about other items not included on this pate at the appropriate NF/SGVHS Voluntary Service Office.


E-Donate, a new online donation option at VA's E-Donate provides community members who wish to give back to Veterans at a VA medical center a simple, safe way to pledge their support to the account of their choice. The E-Donate option allows donors to select from a number of accounts at the medical center they wish to donate to. Additionally, the Department of Veterans Affairs (VA) administrative costs are appropriated, so donors can be sure 100 percent of their donations go to the accounts they select and the Veteran patients they are choosing to support.

Donors can find the E-Donate button by clicking on this link: VA's E-Donate. Donations can be made by credit or debit card. The actual donation is made through a secure site at the U.S. Department of Treasury’s www.pay.gov. A minimum of $5 is required for online donation.


Malcom Randall (Gainesville) VA Medical Center
Voluntary Service Office
Basement Level, E-Wing
800-324-8387 Ext. 106068

Lake City VA Medical Center
Voluntary Service Office
First Floor, Near Auditorium
800-308-8387 Ext. 392135



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