Current Operating Status - North Florida/South Georgia Veterans Health System
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North Florida/South Georgia Veterans Health System

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Current Operating Status

Situation Update

As of Wednesday, September 4, 2019 4:49 PM EDT

All North Florida/South Georgia Veterans Health System Facilities are Fully Operational.

Veterans who require immediate urgent care services can call the VISN 8 Clinical Contact Center at 1-877-741-3400 for 24/7 support. This service is not to be confused with emergency services. For more information about the VISN 8 Clinical Contact Center, please visit www.visn8.va.gov/ccc.asp.

During Emergencies, VA establishes a toll free VA Veteran Disaster Line for Veterans who receive care in impacted areas.  Veterans or their families should call 1-800-507-4571 to receive information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. The phone line will be open 24 hours a day, seven days a week when an emergency/disaster has impacted our area. 

Sign-up for automatic email updates by filling in your email address in the “Emergency Email Updates” section, located at the top right corner of this page. Also, for information on emergencies, and various Veteran related events/topcis "like" the NF/SGVHS Facebook Page.

Always be informed and plan ahead.  Disasters happen.  Prepare now.  Learn how.  Resolve to be ready!  Visit Ready.gov to learn more about emergency preparedness.

NOTE: This message will only change in the event of an emergency, change of facility operating status, or other urgent situation. 




Facility Status

Parent Facility
North Florida/South Georgia Veterans Health System Normal Hours
Medical Centers
Malcom Randall VA Medical Center Normal Hours
Lake City VA Medical Center Normal Hours
Outpatient Clinics
Jacksonville, Florida Normal Hours
Tallahassee, Florida Normal Hours
The Villages, Florida Normal Hours
Community Based Outpatient Clinics
Lecanto, Florida Normal Hours
Marianna, Florida Normal Hours
Ocala, Florida Normal Hours
Palatka, Florida Normal Hours
Perry, Florida Normal Hours
St. Augustine, Florida Normal Hours
St. Marys, Georgia Normal Hours
Valdosta, Georgia Normal Hours
Waycross, Georgia Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Scroll to Clinical Contact Center Number below
  • Change Your Appointment: Gainesville VAMC:
    352-376-1611 (local) or
    800-988-5641 (toll-free)
    Lake City VAMC:
    386-755-3016 x392465
  • Media Inquiries: Justina.Wells@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 1-800-324-8387, 106526
  • Staff Locator: Not Available
  • Telephone Care: Clinical Contact Center 1-877-741-3400

 Personal Preparedness Checklist (2 weeks supply)

  • Water - 18 1/2 gallons of water per person (1/2 gallon for drinking, 2 gallons for bathing)
  • Food - Ready to eat canned food - juices, milk, soup; Snacks: cookies, cereals, etc.; Soft drinks, instant coffee, tea.
  • Medicine - first aid kit that contains aspirin, non-aspirin pain reliever, antacid, antiseptic, scissors, mosquito repellent
  • Personal Hygiene/Care Items: toilet paper, towels, soap, shampoo, denture needs, eyeglasses, sun protection
  • Other supplies - battery operated radio, flashlight and batteries, non-electric can opener, portable cooler and ice, plastic trash bags, tarp or sheet plastic, duct tape, cleaning supplies such as bleach, paper napkins, plates and cups, pillows and blankets.
  • Keep a record of scheduled appointments for follow-up visits, lab work and specialty care services.

Prescription Medications 

  • Keep a list of all medications in your personal preparedness kit.
  • Keep a 15 day supply of medication and supplies on hand. Do not allow your supply to go below 15 days.
  • For medications that require refrigeration - make sure you have a small portable cooler or ice chest ready for easy transport, if needed.
  • If you must evacuate, bring prescription bottles, whether full or empty of all medications that you are currently taking.

All Veterans are advised to follow evacuation orders given by local governments.

Visit the Florida Division of Emergency Management website www.floridadisaster.org for additional emergency preparedness tips.