North Florida/South Georgia Veterans Health System

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Request Your Medical Records

Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.

We can assist you with the following —

  • access to your medical records
  • obtaining copies of your medical records
  • requests to amend your medical records
  • completion of forms for benefits, insurance, and other reasons

Release of Information staff are available to assist you Monday - Friday, 8:00 a.m. to 4:30 p.m.

How to Request Information

To request a medical record, please use one of the forms below. Complete the requested information, sign the form, and mail it to either of the following addresses —

VA Medical Center
Medical Administration Service (136D)
Release of Information
1601 SW Archer Rd.
Gainesville, FL 32608-1197

VA Medical Center
Medical Administration Service (136D)
Release of Information
619 S. Marion Ave.
Lake City, FL 32025-5808

Because forms must contain an original signature, e-mailed forms cannot be accepted.

Requests for records will take approximately 10-14 days to process.

Fees

There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed. For questions, please contact the Release of Information Office.

Changes to Medical Record

Patients have the right to request a change to their medical record if there is disagreement with information in the record. The patient must request this in writing, identifying the information that is believed to be wrong, and why it should be corrected. Please contact the Release of Information Office if you have specific questions.

Medical Records From Other VA Facilities

If you would like copies of your records located at other VA facilities, please request them from that facility. Find a VA Facility.

How To Contact Release of Information Staff

Gainesville

Toll Free: 1-800-324-8387, ext. 6046
Local: 352-374-6046

Lake City

Toll Free: 1-800-308-8387, ext. 2504
Local: 386-755-3016, ext. 2504

Contact

Medical Administration Service (136D)
Release of Information
1601 SW Archer Rd., Gainesville, FL 32608-1197
800-324-8387 Ext. 6046

Medical Administration Service (136D)
Release of Information
619 S. Marion Ave., Lake City, FL 32025-5808
800-308-8387 Ext. 2504