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North Florida/South Georgia Veterans Health System

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Homeless Veterans

Outreach Schedule for Case Management by Location 

The North Florida/South Georgia Veterans Health System’s Health Care for Homeless Veterans (HCHV) Program is the gateway to services for most homeless Veterans. HCHV outreaches to Veterans on streets, in shelters and at local soup kitchens to engage and assist them in connecting with VA services that could help. The HCHV teams are based in Gainesville, Lake City, Jacksonville and Tallahassee and are ready to help Veterans become self-sufficient and independent through a number of services.

Contact Information:

Gainesville (352) 548-1800
Lake City (386) 755-3016 x. 3416

Jacksonville (904) 396-8750
Tallahassee (850) 521-5767

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The HONOR Center (providing Hope, Opportunities, Networking, Outreach and Recovery), located in Gainesville, FL, is a state-of-the-art facility providing comprehensive homeless programs, including Permanent Supported Housing, HUD-VASH, Grant and Per Diem Transitional Housing, Health Care for Re-Entry Veterans, and Veterans Justice Outreach.

The facility also features The Residence, a 45-bed domiciliary designed to meet the needs of homeless Veterans who are disabled or in need of a place to recuperate from health care crises or serious illness. The 24-hour, homelike facility offers private and semi-private rooms, with the ability to serve up to 6 female Veterans. In addition to traditional services, the residents are offered cooking classes, recreational therapy, dental services, library/media center, and horticulture therapy. Veterans may be eligible for a 3-6 month stay the The Residence. Learn more about The Residence  Or for a Residence application.

Permanent Supported Housing Program

The Permanent Supported Housing Program, in partnership with the Gainesville Housing Authority and HUD, provides eligible Veterans housing vouchers. In addition, VA staff provide ongoing case management services to ensure Veterans have the needed support and services to maintain their housing.

HUD-VASH (VA Support Housing)

The Department of Housing and Urban Development and Department of Veterans Affairs Supported Housing (HUD-VASH) Program provides permanent housing and ongoing case management treatment services for homeless Veterans who need support to live independently. Presently, there are 350 Housing Choice Vouchers available throughout the North Florida/South Georgia Veterans Health System area. Veterans who are working or disabled may qualify. This program provides for our most vulnerable Veterans, and is especially helpful to Veterans with families, women Veterans and recently returning Veterans.

Vet HEALTH

Healthy Eating and Lifestyle Tips for Heroes is an exciting, interactive nutrition education program for Veterans in homeless programs, such as HUD VASH. This new program offers free dietitian-led services including: grocery store tours, group nutrition classes, cooking demonstrations, ServSafe food safety classes and certification, resources on food assistance, and PhonePal (home phone calls to Vets from caring volunteers). The program takes place at The HONOR Center in Gainesville. Please contact or have interested Vets contact Jamie Stolarz, MS, RD, LDN, Vet HEALTH Program Coordinator, at 352-548-1826 for more information and to enroll.

Grant and Per Diem Program

The Grant and Per Diem Transitional Housing Program is a VA-funded community based program providing transitional housing or other service centers for homeless Veterans. Focusing on job skills, life skills and money management skills training, transitional housing is currently located in Gainesville, Jacksonville, Lake City, Ocala and Tallahassee.

Health Care for Re-Entry Veterans Program

The Health Care for Re-Entry Veterans Program is a collaboration with the Department of Corrections and focuses on the special needs of Veterans preparing to leave state or federal prison systems. Specialists work with Veterans to make plans and connect with VA and community services to ensure their success and prevent a return to incarceration.

Veterans Justice Outreach Program

The Veterans Justice Outreach Program works in much the same way as the Re-Entry Veterans program, but focuses on Veterans serving in local jails and treatment courts. Specialists work to bridge the gap between VA treatment and the court system when the court determines that this is in the Veteran's best interest.

Homeless Veterans Dental Initiative

The Homeless Veterans Dental Initiative provides for a complete course of dental treatment for Veterans who successfully participate in one of the housing programs for at least 60 days. Veterans receive care through community providers and are able to receive a full range of dental services. Restoring smiles and self-esteem, one Veteran at a time.

Outreach Schedule

The HCHV staff conduct outreach activities throughout North Florida and South Georgia. More information on the Outreach Schedule 

If you are a Veteran who has lost your home, VA can help you get back on your feet. Contact VA’s National Call Center for Homeless Veterans at 1-877-4AID-VET (1-877-424-3838) to speak to a trained VA responder. The hotline and online chat are free and neither VA registration nor enrollment in VA healthcare is required to use either service.

When you call or join the online chat:

  • You will be connected to a trained VA responder. 
  • The responder will ask a few questions to assess your needs.
  • If you’re a Veteran, you may be connected with the Homeless Program point of contact at the nearest VA facility.
  • Contact information will be requested so staff may follow up.

VA offers these services, all available via 1-877-4AID-VET, to homeless Veterans and Veterans at risk of homelessness and their families:

Opportunities to return to employment

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VA’s Compensated Work Therapy (CWT) is comprised of three unique programs which assist homeless Veterans in returning to competitive employment: Sheltered Workshop, Transitional Work, and Supported Employment. Veterans in CWT are paid at least the federal or state minimum wage, whichever is higher.

The Homeless Veteran Supported Employment Program (HVSEP) provides vocational assistance, job development and placement, and ongoing supports to improve employment outcomes among homeless Veterans and Veterans at-risk of homelessness. Formerly homeless Veterans who have been trained as Vocational Rehabilitation Specialists (VRSs) provide these services.

Safe Housing

The Homeless Providers Grant and Per Diem Program provides grants and per diem payments (as funding is available) to help public and nonprofit organizations establish and operate supportive housing and service centers for homeless Veterans. Learn more about the Grant Per Diem Program

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HUD-VA Supportive Housing (VASH) Program is a joint effort between the Department of Housing and Urban Development and VA. HUD allocated nearly 38,000 "Housing Choice" Section 8 vouchers across the country. These vouchers allow Veterans and their families to live in market rate rental units while VA provides case management services. A housing subsidy is paid to the landlord on behalf of the participating Veteran. The Veteran then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. Learn more about the HUD-VASH Program.

The Acquired Property Sales for Homeless Providers Program makes all VA foreclosed properties available for sale to homeless provider organizations-at a 20 to 50 percent discount-to shelter homeless Veterans.

The Supportive Services for Veteran Families (SSVF) Program provides grants and technical assistance to community-based, nonprofit organizations to help Veterans and their families stay in their homes. Learn more about the SSVF program.

Health care

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VA’s Health Care for Homeless Veterans (HCHV) Program offers outreach, exams, treatment, referrals, and case management to Veterans who are homeless and dealing with mental health issues, including substance use. At more than 135 HCHV sites, trained, caring VA specialists provide tools and support necessary for Veterans to get their lives on a better track. Call VA’s toll-free hotline or visit the Health Care for Homeless Veterans (HCHV) Program page.

VA’s Homeless Patient Aligned Care Teams (H-PACTs) Program provides a coordinated "medical home" specifically tailored to the needs of homeless Veterans that integrates clinical care with delivery of social services with enhanced access and community coordination. Implementation of this model is expected to address many of the health disparity and equity issues facing this population and result in reduced emergency department use and hospitalizations, improved chronic disease management, improved "housing readiness" with fewer Veterans returning to homelessness once housed. Homeless Patient Aligned Care Teams (H-PACTs) Program

VA’s Homeless Veterans Dental Program provides dental treatment for eligible Veterans in a number of programs: Domiciliary Residential Rehabilitation Treatment, VA Grant and Per Diem, Compensated Work Therapy/Transitional Residence, Healthcare for Homeless Veterans (contract bed), and Community Residential Care. VA is working to expand dental care to all eligible Veterans within this program. Homeless Veterans Dental Program

Project CHALENG (Community Homelessness Assessment, Local Education and Networking Groups) brings together providers, advocates, and other concerned citizens to identify the needs of homeless Veterans and work to meet those needs through planning and cooperative action. This process has helped build thousands of relationships between VA and community agencies so that together they can better serve homeless Veterans. For more information on Project CHALENG, call VA’s toll-free hotline or visit the Project CHALENG web page.

Mental health services

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Veteran Justice Outreach provides eligible, justice-involved Veterans with timely access to VA’s mental health and substance use services when clinically indicated, and other VA services and benefits as appropriate.

VA’s Substance Use Disorder Treatment Enhancement Initiative provides substance use services in the community to aid homeless Veterans' recovery.

The Health Care for Re-Entry Veterans Program helps incarcerated Veterans successfully rejoin the community through supports including those addressing mental health and substance use problems.

The Readjustment Counseling Service’s Vet Center Programs feature community-based locations and outreach activities that help to identify homeless Veterans and match homeless Veterans with necessary services.

Contact

Malcom Randall (Gainesville) VAMC
Healthcare for Homeless Veterans (HCHV)
352-548-1800

Lake City VAMC
Healthcare for Homeless Veterans (HCHV)
386-755-3016 Ext. 3416

Jacksonville OPC
Healthcare for Homeless Veterans (HCHV)
904-396-8750

Tallahassee OPC
Healthcare for Homeless Veterans (HCHV)
850-521-5767

877-4AID-VET

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