United States Department of Veterans Affairs
North Florida/South Georgia Veterans Health System

Emergency Response and Information

For all emergencies, call 911 immediately.

Friday, January 8, 8:00 am EDT

Currently, all North Florida/South Georgia Veterans Health System facilities and associated VA Community Clinics are following normal operating hours and appointments will be held as scheduled. 


Facility Status
(Last Updated: Friday, January 8, 8:00 am EDT)

Parent Facility
North Florida/South Georgia Veterans Health System: Normal Hours

Medical Centers
Malcom Randall VA Medical Center, Gainesville: Normal Hours
Lake City VA Medical Center: Normal Hours

Outpatient Clinics
Daytona Beach, Florida: Normal Hours
Jacksonville, Florida: Normal Hours
Tallahassee, Florida: Normal Hours

Community Based Outpatient Clinics
Lecanto, Florida: Normal Hours
Leesburg, Florida: Normal Hours
Marianna, Florida: Normal Hours
Ocala, Florida: Normal Hours
St. Augustine, Florida: Normal Hours
St. Marys, Georgia: Normal Hours
The Villages, Florida: Normal Hours
Valdosta, Georgia: Normal Hours


Telephone Numbers

Emergency: 911
24 Hour Nurse: Telephone Care:
352-379-4142 (local)
800-988-5641 (toll-free)
877-741-3400 (outside normal hours)
Change Your Appointment: Gainesville VAMC:
352-376-1611 (local) or
800-988-5641 (toll-free)
Lake City VAMC:
386-755-3016 x2465
Media Inquiries: 386-754-6303 (local) or
800-308-8387 x2748 (toll-free)
National Veterans Helpline: 1-800-507-4571
Patient Locator: Not Available
Pharmacy Refill: 800-349-9457 (toll-free)
Staff Locator: Not Available
Suicide Prevention: 1-800-273-TALK (8255)
Telephone Care: Gainesville TelCare:
352-379-4142 (local)
800-988-5641 (toll-free)
877-741-3400 (outside normal hours)

Personal Preparedness Checklist (2 weeks supply)

  • Water – 18 ½ gallons of water per person (1/2 gallon for drinking, 2 gallons for bathing)
  • Food – Ready to eat canned food:  juices, milk, soup; Snacks: cookies, cereals, etc.; Soft drinks, instant coffee, tea.
  • Medicine – first aid kit that contains aspirin, non-aspirin pain reliever, antacid, antiseptic, scissors, mosquito repellent
  • Personal Hygiene/Care Items: toilet paper, towels, soap, shampoo, denture needs, eyeglasses, sun protection
  • Other supplies – battery operated radio, flashlight and batteries, non-electric can opener, portable cooler and ice, plastic trash bags, tarp or sheet plastic, duct tape, cleaning supplies such as bleach, paper napkins, plates and cups, pillows and blankets.
  • Keep a record of scheduled appointments for follow-up visits, lab work and specialty care services.

Prescription Medications

  • Keep a list of all medications in your personal preparedness kit.
  • Keep a 15 day supply of medication and supplies on hand. Do not allow your supply to go below 15 days.
  • For medications that require refrigeration – make sure you have a small portable cooler or ice chest ready for easy transport, if needed.
  • If you must evacuate, bring prescription bottles, whether full or empty of all medications that you are currently taking.

All veterans are advised to follow evacuation orders given by local governments.  

Visit the Florida Division of Emergency Management website www.floridadisaster.org* for additional emergency preparedness tips.


VA Links
Emergency Information for VA Employees
VA National Emergency Information

State & Local Links *
Florida Division of Emergency Management
Florida Highway Patrol
Florida Department of Transportation
Georgia Emergency Management Agency

National Links *
Disasters and Emergencies
American Red Cross
NOAA
National Weather Service
Federal Emergency Management Agency (FEMA)
National Hurricane Center

* External Link Disclaimer: By clicking on these links, you will leave the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked website. Each link will open in a new window.