United States Department of Veterans Affairs
United States Department of Veterans Affairs

North Florida/South Georgia Veterans Health System

Emergency Response and Information

For all emergencies call 911 immediately.

Thursday, June 11, 12:00 pm EDT

Currently, all North Florida/South Georgia Veterans Health System facilities and associated VA Community Clinics are following normal operating hours and appointments will be held as scheduled. 


Facility Status
(Last Updated: Thursday, June 11, 12:00 pm EDT)

Parent Facility
North Florida/South Georgia Veterans Health System: Open

Medical Centers
Malcom Randall VA Medical Center, Gainesville: Open
Lake City VA Medical Center: Open

Outpatient Clinics
Daytona Beach, Florida: Open
Jacksonville, Florida: Open
Tallahassee, Florida: Open

Community Based Outpatient Clinics
Lecanto, Florida: Open
Leesburg, Florida: Open
Ocala, Florida: Open
St. Augustine, Florida: Open
St. Marys, Georgia: Open
The Villages, Florida: Open
Valdosta, Georgia: Open


Telephone Numbers

  • Emergency: 911
  • 24 Hour Nurse:
    Lake City Patient Advice Line:
    386-755-3016 x2805 (local)
    800-308-8387 x2805 (toll-free)
    877-741-3400 (outside normal hours)
    Gainesville TelCare:
    352-379-4142 (local)
    800-988-5641 (toll-free)
    877-741-3400 (outside normal hours)
  • Change Your Appointment:
    Gainesville VAMC:
    352-376-1611 (local) or
    800-988-5641 (toll-free)
    Lake City VAMC:
    386-755-3016 x2465
  • Media Inquiries:
    386-754-6303 (local) or
    800-308-8387 x2748 (toll-free)
  • National Veterans Helpline: 1-800-507-4571
  • Patient and Staff Locator: Not Available
  • Pharmacy Refill: 800-349-9457 (toll-free)
  • Suicide Prevention: 1-800-273-TALK (8255)
  • Telephone Care:
    Lake City Patient Advice Line:
    386-755-3016 x2805 (local)
    800-308-8387 x2805 (toll-free)
    877-741-3400 (outside normal hours)
    Gainesville TelCare:
    352-379-4142 (local)
    800-988-5641 (toll-free)
    877-741-3400 (outside normal hours)

Personal Preparedness Checklist (2 weeks supply)

  • Water – 18 ½ gallons of water per person (1/2 gallon for drinking, 2 gallons for bathing)
  • Food – Ready to eat canned food:  juices, milk, soup; Snacks: cookies, cereals, etc.; Soft drinks, instant coffee, tea.
  • Medicine – first aid kit that contains aspirin, non-aspirin pain reliever, antacid, antiseptic, scissors, mosquito repellent
  • Personal Hygiene/Care Items: toilet paper, towels, soap, shampoo, denture needs, eyeglasses, sun protection
  • Other supplies – battery operated radio, flashlight and batteries, non-electric can opener, portable cooler and ice, plastic trash bags, tarp or sheet plastic, duct tape, cleaning supplies such as bleach, paper napkins, plates and cups, pillows and blankets.
  • Keep a record of scheduled appointments for follow-up visits, lab work and specialty care services.

Prescription Medications

  • Keep a list of all medications in your personal preparedness kit.
  • Keep a 15 day supply of medication and supplies on hand. Do not allow your supply to go below 15 days.
  • For medications that require refrigeration – make sure you have a small portable cooler or ice chest ready for easy transport, if needed.
  • If you must evacuate, bring prescription bottles, whether full or empty of all medications that you are currently taking.

All veterans are advised to follow evacuation orders given by local governments.  

Visit the Florida Division of Emergency Management website www.floridadisaster.org* for additional emergency preparedness tips. 

VA Links
Emergency Information for VA Employees
VA National Emergency Information

State & Local Links *
Florida Division of Emergency Management
Florida Highway Patrol
Florida Department of Transportation
Georgia Emergency Management Agency

National Links *
Disasters and Emergencies
American Red Cross
NOAA
National Weather Service
Federal Emergency Management Agency (FEMA)
National Hurricane Center

* External Link Disclaimer: By clicking on these links, you will leave the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked website. Each link will open in a new window.