Copayments
The Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —
How do I pay my copayment?
Any copayments due should be paid before you leave the facility. Copayments may be made at the Agent Cashier window.
If you don't pay before you leave, you will receive a bill at your address of record within 30 days after your stay or appointment. You mail your copayment to a centralized processing unit in Atlanta, Georgia.
What if I can’t pay copayment charges?
Working with a business office employee, you may develop a repayment plan to pay a set amount each month towards your copayments. A waiver request based on special circumstances such as job loss may qualify you for a one time cancellation of debt.
Congress passed a law that says if a veteran owes more than $25.00 and the debt is over 120 days the VA must report this to the U.S. Treasury Department and the Debt Management Center. These offices are responsible for collecting copayment debts from federal income tax refund checks, federal retirement pay, social security, and disability payments.
Where does the money go from my copayments?
All copayments collected go right to your local health care system. It is a vital part of the entire operation. For example, the money is used to buy more equipment, set up new clinics
and hire staff to take care of your needs.
What if I have more questions?
If you have any questions about your copay balance, please contact our Copay Call Center toll free at 888-489-3645.
Other Health Insurance
The Department of Veterans Affairs now bills private health insurance companies for care received by their enrollees. You should bring your insurance card with you for your appointment and present it during the check-in process. What's in it for me?
Medicare/Medicaid
The Department of Veterans Affairs does not bill Medicare or Medicaid at this time. You may, however, wish to review information for veterans about the new Medicare prescription drug benefits.
|
