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North Florida/South Georgia Veterans Health System

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Current Operating Status

Situation Update

Last updated on Thursday, January 30, 2014 10:05 AM EST

Currently, all North Florida/South Georgia Veterans Health System facilities are fully operational.

Veterans and employees can get updated information on facility closures, appointments and cancellations, and pharmacy refills by calling VISN 8 Telcare at 1-877-741-3400 (toll free).

You can sign up for automatic e-mail updates by filling in your e-mail address in the "Emergency Email Updates" section located at the top right corner of this page.

Facility Status

Parent Facility

North Florida/South Georgia Veterans Health System Normal Hours

Medical Centers

Malcom Randall VA Medical Center Normal Hours
Lake City VA Medical Center Normal Hours

Outpatient Clinics

Jacksonville, Florida Normal Hours
Tallahassee, Florida Normal Hours
The Villages, Florida Normal Hours

Community Based Outpatient Clinics

Lecanto, Florida Normal Hours
Marianna, Florida Normal Hours
Ocala, Florida Normal Hours
Palatka, Florida Normal Hours
St. Augustine, Florida Normal Hours
St. Marys, Georgia Normal Hours
Valdosta, Georgia Normal Hours
Waycross, Georgia Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Telephone Care:
    352-379-4142 (local)
    800-988-5641 (toll-free)
    877-741-3400 (outside normal hours)
  • Change Your Appointment: Gainesville VAMC:
    352-376-1611 (local) or
    800-988-5641 (toll-free)
    Lake City VAMC:
    386-755-3016 x2465
  • Media Inquiries: 386-754-6303 (local) or
    800-308-8387 x6303(toll-free)
  • Patient Locator: Not Available
  • Pharmacy Refill: 800-349-9457 (toll-free)
  • Staff Locator: Not Available
  • Telephone Care: Gainesville TelCare:
    352-379-4142 (local)
    800-988-5641 (toll-free)
    877-741-3400 (outside normal hours)

Personal Preparedness Checklist (2 weeks supply)

  • Water - 18 1/2 gallons of water per person (1/2 gallon for drinking, 2 gallons for bathing)
  • Food - Ready to eat canned food - juices, milk, soup; Snacks: cookies, cereals, etc.; Soft drinks, instant coffee, tea.
  • Medicine - first aid kit that contains aspirin, non-aspirin pain reliever, antacid, antiseptic, scissors, mosquito repellent
  • Personal Hygiene/Care Items: toilet paper, towels, soap, shampoo, denture needs, eyeglasses, sun protection
  • Other supplies - battery operated radio, flashlight and batteries, non-electric can opener, portable cooler and ice, plastic trash bags, tarp or sheet plastic, duct tape, cleaning supplies such as bleach, paper napkins, plates and cups, pillows and blankets.
  • Keep a record of scheduled appointments for follow-up visits, lab work and specialty care services.

Prescription Medications

  • Keep a list of all medications in your personal preparedness kit.
  • Keep a 15 day supply of medication and supplies on hand. Do not allow your supply to go below 15 days.
  • For medications that require refrigeration - make sure you have a small portable cooler or ice chest ready for easy transport, if needed.
  • If you must evacuate, bring prescription bottles, whether full or empty of all medications that you are currently taking.

All veterans are advised to follow evacuation orders given by local governments.

Visit the Florida Division of Emergency Management website www.floridadisaster.org* for additional emergency preparedness tips.